Company Policies

Privacy Policy

Shipping and Return Policy

Order Processing
Shipping Carriers

Refund policy

Custom Designed Albums and Special orders

Because albums, pages or products are custom designed, I am unable to allow refunds or returns. 
Special orders are paid for in advance, so there is no refunds.

Scrapbook Store

Returns must be made within 30 days of date on your receipt and in resalable condition.
Damages in shipping claims are made directly by you to the shipper at the time you receive the damaged shipment, they will need the damaged shipping box.  Contact the shipper for more information.  I will do all I can to ensure your shipment is packaged properly, but things do happen and everything will be done to help you with your claim.